

Users will also need local admin permissions on their machine to install the new version. Note: If you have an older version of the Plug-in or Receiver installed, it may be necessary to completely uninstall it prior to installing the new version. This will need to be installed on each machine accessing the hosted applications. From here, click the hyperlink for the appropriate operating system to begin the download and follow the prompts to install.

This can be obtained from the Hosting landing page as well, or on the Citrix website.įrom the Blackbaud Hosting landing page for your data center, you will see the option to for the Citrix download under the Log In fields. The download for this version can be found on our Hosting landing page or on the Citrix website.įor Mac users, the current recommended version of the Receiver is 11.5. For Windows users, we currently recommend version 3.3 of the Receiver as it is the most compatible with the updated Citrix platform on our hosted servers. If your organization has multiple products, please refer to the System Requirements directly, as there may be additional requirements for the specific combination of products your organization is using.Ĭitrix periodically releases updated versions of the Citrix Receiver. Note: At this time, Windows 8, which was released on October 26, 2012, is not a supported operating system for Blackbaud Hosting Services. As outlined in the System Requirements, the supported operating systems for basic Blackbaud Hosting Services are:
